Terms & Conditions

Welcome to the Athletix Kidz website. By accessing or using our website and services, you
agree to comply with and be bound by the following terms and conditions. Please read them
carefully. If you do not agree to these terms, you must not use this website.

1. General Information

  • Company Name: Athletix Kidz
  • Registered Address only : The Coach House, 1 Howard Road, Reigate, England, RH2
    7JE
  • Contact Information: Head office: enquiries@athletixkidz.com
    These terms and conditions govern the use of the Athletix Kidz website, any associated
    services, and the purchase of products from our online shop.

2. Acceptance of Terms

By using this website, you agree to comply with these terms and any applicable laws. These
terms apply to all users, including visitors, customers, and franchisees.

3. Intellectual Property Rights

All content on the Athletix Kidz website, including but not limited to text, graphics, logos,
images, videos, and digital downloads, is the property of Athletix Kidz or its licensors and is
protected by copyright and other intellectual property laws. Unauthorized use or reproduction
of any content from this website is strictly prohibited.

4. Online Shop and Orders

  • Product Information: We aim to display accurate descriptions and prices of
    products on our website. However, errors may occur, and we reserve the right to
    correct any inaccuracies or omissions.
  • Order Processing: Orders placed through our online shop are subject to availability
    and confirmation. We reserve the right to refuse or cancel any order at our discretion.
  • Pricing: Prices for our products are subject to change without notice. Prices include
    applicable taxes unless otherwise stated.
  • Payment: Payment for all products must be made via the payment methods provided
    on our website. Orders will not be processed until full payment is received.
  • Shipping and Delivery: Shipping times and costs will be displayed during the
    checkout process. We are not responsible for delays caused by third-party shipping
    providers.

5. Returns and Refunds

  • Eligibility: If you are not satisfied with a product purchased from our online shop,
    you may request a return or refund within 14 days of receipt, subject to the product
    being unused, in its original packaging, and in saleable condition.
  • Process: To initiate a return, please contact our customer support team at
    enquiries@athletixkidz.com Refunds will be processed once the returned item is
    received and inspected.
  • Exclusions: Customised or personalised products are non-refundable unless faulty.

6. Liability

  • Athletix Kidz will not be liable for any damages, including but not limited to direct,
    indirect, incidental, punitive, and consequential damages, arising from your use of
    our website or products.
  • We are not responsible for the content of any third-party websites that may be linked
    to from our site.
  • While we strive to ensure our website is secure, we do not guarantee it will be free
    from viruses or other harmful components. Use of the website is at your own risk.

7. Franchise Operations

For franchisees, any participation in the Athletix Kidz franchise programme is governed by
separate agreements. These terms and conditions apply to the general use of the website
and any products or services sold via our online shop.

8. Modifications to Terms

Athletix Kidz reserves the right to modify or update these terms at any time without prior
notice. It is your responsibility to review these terms periodically. Continued use of the
website after changes are posted constitutes acceptance of the revised terms.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of
England and Wales. Any disputes relating to these terms will be subject to the exclusive
jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions or concerns about these terms, please contact us at:
Email: enquiries@athletixkidz.com
Phone: 0845 519 5591

Privacy Policy

We at Athletix Kidz are totally committed to your privacy and that this is protected. We will ask you to provide information via our website for ID purposes only and used in accordance with our policy.

Our policy may change but in order to keep up to date on this please check this page frequently. 

Data Collection:

Name & contact information

Full address inc postcode

Preferences and interests

What we do with your data

Any information we collect from this website is used in accordance with the Data Protection Act 1998 and any other applicable Acts to reflect this. We require information to understand your needs and provide a better service therefore the following information is used for:

  • Internal record keeping.
  • Improving our business and services.
  • To send promotional emails on news, products, any offers or other information that may benefit you as a paid up participant of Athletix Kidz
  • Market Research

Financial Data

Company policy does not allow to keep any of your financial data on file. Once the booking process is complete the financial information is NOT stored and you will therefore be required to re-enter your payment details at every re-booking stage.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Our privacy policy only covers our website whereas any other websites which are linked by our website are subject to their own policies which may well differ to ours.

Your information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. Personal details you provide us with through any format will only be used by Athletix Kidz or otherwise required by law or disclosed to you as the information is collected. Any statistical data recorded by our Website allows us to recognise you. Any such data is recorded locally on your computer through the use of cookies. You may request details of personal information which we hold about you under the Data Protection Act 1998 as you have a right to request a copy of any information that we hold about you If you believe that any information we are holding is incorrect or incomplete, please email us at enquiries@athletixkidz.com and we will aim to rectify this as soon as we can